If the system wastes enough of our time, energy and money, does that give them reassurance that our remaining scant resources dictate we’ll never get around to questioning it!?
Has it ever crossed your mind why we are put under so much unnecessary, subtle pressure from Government departments, large companies and financial institutions?
There are millions of people in this country supposedly out of work and we keep hearing that there isn’t enough money to keep them salaried - catch 22! Why don’t we pay people who aren’t set to ‘robot’ an average salary to take normal-rate calls quickly instead of leaving us hanging on an 0845 number for five minutes, going through security for another three minutes and then talking at length to a condescending, time-wasting but mature teenager with a superiority complex! I’ve noticed that a call to the tax man, the bank or a utility company doesn’t take less than half an hour these days – it’s frightening how much time, money and energy those calls drain not to mention the health implications (from eradiating telephone equipment).
It’s interesting how everything has a cause and effect: Problem [created and blamed on someone else] – Reaction [the media carries our indignant woes] – Solution [the problem creators celebrate providing the solution under our noses]. It’s not necessarily recommended in the PR manuals but the Problem/Reaction/Solution model seems to be rife at the moment. Government is causing problems, the public is reacting and Government is creating the solutions (and charging interest!).
What if we all woke up and, instead of frustratingly hanging up on the superior teenager with an attitude, said this is all wrong? Isn’t the answer: you cut the programme, my client/customer now can’t/won’t pay, so I’m not paying you? Isn’t that how it should work? Well, in a way, but “you should have made provision for this” would be the response. Yes, OK, so you think I should have known who was going to win the election, how severe the cuts were going to be, how the Euro-zone was going to fall over...maybe if full information was shared with us pre-election, better provision could have been made?!
There are very few powerful individuals dictating how UK and global business operates. They do have lots of power but they are few in numbers by comparison. Don’t jump off a bridge or take a gun to the police under the pressure of it, just wake up and see it for what it is. Consider money an energy, and FEAR an acronym of ‘feeling excited and ready’!
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